Privacy Policy

Who we are

At CherryTree Shutters Ltd, we are committed to maintaining the trust and confidence of our visitors to our website and service users. In particular, we want you to know that CherryTree Shutters Ltd is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. But just in case you don’t believe us, in this Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

Types of Data We Collect

Website Cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

Cookies that we use

We use cookies for the following purposes:

(a)   Status – we use cookies to help us to determine if you are logged into our website;

(b)   Personalisation – we use cookies to store information about your preferences and to personalise the website for you;

(c)    Security – we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally;

(d)   Analysis – we use cookies to help us to analyse the use and performance of our website and services;

Cookies used by our service providers

Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/.

Managing cookies

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

(a)   https://support.google.com/chrome/answer/95647?hl=en (Chrome);

(b)   https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);

(c)   http://www.opera.com/help/tutorials/security/cookies/ (Opera);

(d)   https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

(e)   https://support.apple.com/kb/PH21411 (Safari); and

(f)   https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website.

Mailing Lists

As part of the registration process for our e-newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about things you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.

We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer.

Our details

This website is owned and operated by CherryTree Shutters Ltd. We are registered in [England and Wales] under registration number 8204188, and our registered office is at Unit E4 Heritage Business Park, Heritage Way, Gosport, PO12 4BG. Our principal place of business is at CherryTree Shutters, Unit E4 Heritage Business Park, Heritage Way, Gosport, PO12 4BG.

You can contact us:

(a)   by post, to the postal address given above;

(b)   using our website contact form;

(c)   by telephone, on the contact number published on our website from time to time; or

(d)   by email, using the email address published on our website from time to time.

Data protection officer

Our data protection officer’s contact details are Dan Brown. Email: [email protected]

Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer Dan Brown at [email protected]

Changes to this Privacy Notice

Changes to this Privacy Policy can be made from time to time and we will update it on our website cherrytreeshutters.co.uk. Last edited 15th May 2018